Frequently Asked Questions

How can I find the right shoe size?

What are the sneakers made of?

Are all the styles unisex?

Can I work out in these shoes?

Can I request a custom order?

All things Orders and Payments

How can I place an order?

How do I check the status of my order ?

What are the different payment modes?

What if I want to cancel my order after it’s been shipped ?

Can I change the address or phone number after placing the order ?

My payment is deducted from my bank account but the order wasn't placed. What should I do?

All things Shipping

What are the shipping charges?

When will I receive the order?

Can I opt for express delivery?

Do you ship internationally?

All things Returns and Exchange

How can I return a product?

Can I return the shoes after trying them on?

How can I exchange a product for a different size?

How long does it take to return the product and receive the refund?

How will I receive my refund if I have placed an order on COD?

Got another question?